Patient Resources

To provide every patient with the best possible care, we’ve created an appointment and no-show policy that keeps our schedule running smoothly. By following these simple guidelines, you help us stay focused on what matters most—your health and recovery.

Should you need to cancel or reschedule an appointment please contact our office as soon as possible, no later than 24 hours prior to your scheduled appointment. This gives us time to schedule other patients who may be waiting for an appointment. Patients need to have time to go through the check-in process.

For clinic appointments, text message reminders are sent to the primary number 5 days before the scheduled appointment, and again 2 days before the scheduled appointment.

• Any scheduled patient who fails to be present or cancels an appointment and has not contacted our office with at least 24 hours’ notice will be considered a No Show and charged a $50 fee.

• Any patient scheduled for a procedure (in-office procedure or injection) who fails to be present or cancels an appointment and has not contacted our office with at least 24 hours’ notice will be charged a $100 fee.

• No Show appointments are not billable to insurance and will be the responsibility of the patient.

We understand there may be times when an unforeseen emergency occurs, and you may not be able to keep your scheduled appointment. If you should experience extenuating circumstances, please contact our office at 435-655-6600.